We had a meeting this morning regarding a government issued questionnaire given to patients having certain operations and their experience before and 6 months after.
This started last April and we were told "It won't have much work involved but ask the patients if they would fill the booklet in, consent and then they would be sent another follow up form in 6 months". Yeah right.
We find out that the Trust has a return rate of 19% for these forms which isn't great but I worked out our returns at about 64% so was reasonably pleased but I'm sure we could do better. We went to the meeting to find the return rate target is 100%.
We have to try and "convince" every patient to complete the booklet. It is not an essential piece of hospital paper, and trust me there are plenty of them, and we have had patients refuse to fill them in.
This means that the 100% target for a reasonable size hospital and the volume of flow through of patients means someone is going to say no. That means we instantly fail. Where is the motivation in that. We have also been told that if a hospital doesn't obtain 100% they are financial penalised. More paper chasing, pen pusher, target driven government failure instead of treating people and valuing their choices they are data to be collected.
Showing posts with label Labour. Show all posts
Showing posts with label Labour. Show all posts
Tuesday, March 2, 2010
Thursday, August 27, 2009
Nottingham City Council Democracy
Nottingham City Council have a section on "Council and Democracy" on their website like most councils. It gives you the opportunity to submit a question to be answered publicly in a Full Council meeting as long as the question doesn't fall in to certain criteria.
This is how it is meant to work anyway.
I had a few thoughts about an issue mentioned in a press release just before the summer holidays that I felt
On submission of a question on the website, which I believe fell in to acceptable criteria, it was directed by the Customer Relations Department to a department they felt was relevant without any explanation of why this was not put forward for Full Council hearing.
May be the Customer Relations department feel that it is their job to keep oiks like me away from out Lord and Master Labour Councillor Portfolio Holders. It might explain why there has been no written questions to full council in the last 14 months and only one oral question in January 2009.
http://open.nottinghamcity.gov.uk/comm/question.asp
I was a little put out so have emailed Customer Relations and Committee Services for a response and some clarification. Hopefully their future communication and procedures will be more customer friendly.
I wait with baited breath!
UPDATE
I've had an email from Customer Services who realised their mistake and forwarded it forthwith to the Committee Team for reading and investigation.
The question was read out in Full Council on 14th September 2009. There was also an absolute stack of questions about one issue with Licenced properties on Churchfield Lane, Radford
This is how it is meant to work anyway.
I had a few thoughts about an issue mentioned in a press release just before the summer holidays that I felt
On submission of a question on the website, which I believe fell in to acceptable criteria, it was directed by the Customer Relations Department to a department they felt was relevant without any explanation of why this was not put forward for Full Council hearing.
May be the Customer Relations department feel that it is their job to keep oiks like me away from out Lord and Master Labour Councillor Portfolio Holders. It might explain why there has been no written questions to full council in the last 14 months and only one oral question in January 2009.
http://open.nottinghamcity.gov.uk/comm/question.asp
I was a little put out so have emailed Customer Relations and Committee Services for a response and some clarification. Hopefully their future communication and procedures will be more customer friendly.
I wait with baited breath!
UPDATE
I've had an email from Customer Services who realised their mistake and forwarded it forthwith to the Committee Team for reading and investigation.
The question was read out in Full Council on 14th September 2009. There was also an absolute stack of questions about one issue with Licenced properties on Churchfield Lane, Radford
Friday, April 10, 2009
Nottingham Industrial Museum
Being a reasonably damp day we decided to take a little walk to Wollaton Hall Natural History Museum and the attached Nottingham Industrial Museum. Both of these excellent facilities are thankfully inside are free to everyone as the Nottingham Industrial Museum always has been. It has been compiled, repaired and maintained by volunteers all these years.
Nottingham City Council has given these people money to maintain this facility to his point. Now because of a shortfall in the council budget of £20 million pounds they plan on removing this funding. A paltry £44,000 in the grand scheme of things.
Isn't it strange that they can find the unreal amount of money for the Nottingham Contempary Art Gallery from a VAT refund, what a lucky refund that was to get them out of a pickle.
http://www.thisisnottingham.co.uk/news/Petition-save-Nottingham-s-heritage/article-756538-detail/article.html
As someone in a letter of response to the article about says, there are plenty of art gallerys in available in Nottingham already but there is only one Industrial Museum and these machines are not something you can switch off and then in 2 years time just switch back off again.
The article from this Evening Post above also quotes Councillor David Trimble regarding the gallery, "It is this sort of thing that put Newcastle/Gateshead on the map". Do we have a case of City envy Mr Trimble. There is also the fact the just a gallery doesn't make a city Mr Trimble.
OH by the way, Newcastle Council is a Liberal Democrat run council, take some tips Mr Trimble and your LABOUR colleagues. I know one thing, I'm envious of the Newcastle citizenry for this fact.
Thanks for choosing an easy, non-fashionable target Labour Councillors.
Nottingham City Council has given these people money to maintain this facility to his point. Now because of a shortfall in the council budget of £20 million pounds they plan on removing this funding. A paltry £44,000 in the grand scheme of things.
Isn't it strange that they can find the unreal amount of money for the Nottingham Contempary Art Gallery from a VAT refund, what a lucky refund that was to get them out of a pickle.
http://www.thisisnottingham.co.uk/news/Petition-save-Nottingham-s-heritage/article-756538-detail/article.html
As someone in a letter of response to the article about says, there are plenty of art gallerys in available in Nottingham already but there is only one Industrial Museum and these machines are not something you can switch off and then in 2 years time just switch back off again.
The article from this Evening Post above also quotes Councillor David Trimble regarding the gallery, "It is this sort of thing that put Newcastle/Gateshead on the map". Do we have a case of City envy Mr Trimble. There is also the fact the just a gallery doesn't make a city Mr Trimble.
OH by the way, Newcastle Council is a Liberal Democrat run council, take some tips Mr Trimble and your LABOUR colleagues. I know one thing, I'm envious of the Newcastle citizenry for this fact.
Thanks for choosing an easy, non-fashionable target Labour Councillors.
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